For more than 20 years, luxury brands, fast fashion and catering
businesses have occupied the shopping malls in the best downtown areas. Now,
the self-confidence and abundant rental budget have been transferred to the
electric car brands. Each mall has only one first floor, with only a few good
spaces available, and maybe one or more of them are now slated for a new
experience store for electric cars at any time.
"HKRI Taikoo Hui", a shopping center on West Nanjing
Road in Shanghai, opened at the end of 2017. In the early stage of investment
attraction, the original intention was to attract only one electric vehicle brand.
However, within a few hundred meters of this shopping mall, several brands such
as Tesla, Nio, SERES, Xpeng, Byton, and Weltmeister have opened, or once opened,
retail experience stores since then.
Tesla was the first comer. When the company first entered China,
it was once proud of online ordering and word-of-mouth recommendation, but soon
realized that "opening stores in the most golden area of the city"
was more in line with the sales strategy of the Chinese market.
HKRI Taikoo Hui, a
shopping center on West Nanjing Road
International real estate service provider Savills helped Tesla
select a ground-floor space along the street in the middle of Taikoo Hui. The
space, while not large, offered the possibility to set up two superchargers
beside the store, which were still rarely seen in the city at that time.
The Nio House showroom inside
HKRI Taikoo Hui
In the second half of 2016, Nio, which was just established at
that time without any mass production vehicle, followed suit. The staff who
participated in the early stage of this project recalled that in order to open its
first flagship retail store "Nio House" in Shanghai in HKRI Taikoo
Hui, Nio pulled all the strings and finally convinced the shopping mall by
promising "lifestyle" would be the core of the store. Nio promised to
devote a lot of space to serving its members, offering anything from parenting areas,
libraries, activity places and coffee bars, while the actual space used for car
sales is not big. In order to achieve a satisfactory decorative effect, the
store, which cost 30 million RMB when it was first completed, was knocked down and
rebuilt and finally opened eight months later on May 26, 2018. Money also
played a big role. While Nio could afford 1.38 million RMB for Nio House’s
monthly rent for 5 years since 2017, its "competitor" for the space, a bookstore, could afford at most 1/7 or 1/8 of this figure then.
Club-style space with a
number of dedicated areas for Nio members
Such an approach to an open experience store in core commercial
areas has inspired many other electric car makers to ramp up
efforts to open such stores in China’s shopping malls to tap into the power of
footfall amid an even hotter electric car boom nationwide. An earlier
report in January quoted Jones Lang LaSalle 's Shanghai retail team saying that
EV car makers have entered into more than half (47) of 93 shopping malls in
Shanghai tracked by them.
Just like luxury brands and fast fashion, most electric car
brands prefer ground floor spaces with transparent showroom facades, preferably
along the street, which can offer high footfall and convenience for vehicle
transportation.
Now, even giants like Tesla won’t have as many options in new mall openings as earlier. For example, the ground floor of the newly opened Nanxiang Incity Mega, the largest single-structure shopping mall in Shanghai, has seen the presence of five electric car makers including Tesla, Nio, Xpeng, Li Auto, and SAIC’s R brand. Tesla’ s store isn’t the biggest one among them, with a showroom space slated only for two cars, and even seems noisier than its tea shop neighbor during peak business hours.
The ground floor of the newly opened
Nanxiang Incity Mega, has ushered in five electric car makers
But it has its advantage. Tesla’s store, is in a prime location
inside this 340,000 square meters mega mall, which is a unit facing the escalator
with the highest footfall and at the intersection of two main entrances.
In these retail stores, these
electric vehicle brands often take the trouble to emphasize that the main job
of the staff is not to facilitate the kind of transactions commonly seen in the
traditional 4S stores, but rather to introduce the brand, products and features
to each potential consumer, induce curiosity and favor, and strive to promote a
test drive. Sometimes it's even a good thing to meet other competitors in the
same shopping mall – more potential electric cars consumers will be lured
there, finally choosing either this brand or that brand.