Firm sues consumer watchdog
9/9/2004 14:27
The Shanghai Association of Consumers' Rights and Interests Protection is
sued for the first time in its 18-year history. Shanghai Dajin Science and
Technology Co Ltd has filed a lawsuit claiming a warning the association issued
damaged the company's reputation. The Huangpu District People's Court has
accepted the case. Dajin wants the association to withdraw the warning and
make a public apology in all the media that published the warning and on its
Website. No compensation is sought. On July 30, the association, an
organization representing consumers' interests, issued a warning to consumers to
pay attention to trademarks and producers when buying goods. It said some
salespeople purposely confuse consumers by recommending electric appliances with
trademarks similar to famous brands. Their behavior could mislead consumers, it
said. The association cited the Dajin Banben air conditioner produced by
Dajin, a privately-owned company, as an example. A consumer surnamed Chen
complained that a seller misled her into taking the Dajin product as that of the
Japan-invested Daikin Air Conditioning Co Ltd. Two Chinese characters in the
trademarks are the same. The company claims the association, without careful
investigation, indicated Dajin had illegally sold its products. Dajin staff
said the association also accused the company of purposely making use of the
reputation of Daikin. A staffer said Dajin Banben is a trademark authorized
by the State Trademark Administration. It was transferred legally in 2002 by
Shanghai Liansheng Trade Co Ltd, which registered the trademark in 2001. Dajin
also registered the trademark in Japan. Zhao Jiaoli, secretary-general of the
association, told a news conference yesterday it is legal for the association to
issue notices and warnings to protect the rights and interests of
consumers. "We publicized the warning after investigation and analysis of the
complaints. All the content is objective, true and legal," she said. Lawyer
Tao Wuping said it is hard to blame the association for damaging the firm's
reputation because the warning targeted the sellers rather than the
producer.
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