Huang Jinjin had a bitter taste in her mouth when she learned that the
National Committee for Oral Health (NCOH) had taken money from health product
makers in return for endorsing their products.
An audit has revealed that the State-authorized NCOH pocketed 2.085 million
yuan (275,000 U.S. dollars) from illegal product endorsements over the past four
years, the Chinese Ministry of Health (MOH) announced on June 11 after a
month-long investigation.
The audit also revealed that committee heads had illegally accepted 46,000
yuan (6,000 U.S. dollars) in allowances and 74,000 yuan (9,700 U.S. dollars) in
housing subsidies, according to MOH, adding that the money has since been
returned.
The Ministry said the illegal income from endorsements will be confiscated,
and the leading members of this former oral health body will be punished.
The committee was shut down on Apr. 30 by the MOH and replaced with an
oral-health section under the ministry's Disease Control Department, which will
regulate oral-health products.
Even though the sums are relatively small, consumers feel very let down by
the revelations.
"To me, the logo (of the NCOH) was a certificate I could rely on and trust,
but in the end they turned out to be big liars. I feel shocked and betrayed,"
said Huang, 33, who works in a Beijing-based national bank.
Huang is not alone. The logo of the agency -- known to millions of Chinese
consumers -- appeared on tubes of toothpaste, toothbrushes and chewing gums and
also in TV commercials with eye-catching phrases like "certified by the
authoritative NCOH".
However, it was never officially registered with the Certification and
Accreditation Administration (CAA) and was not qualified to approve products.
Since 1992, four years after its inception, the NCOH began to issue
certifications for oral-health products in exchange for money. Many of the
certified products were leading brands, including Proctor & Gamble's
(P&G) Crest toothpaste, Lion toothbrushes and Lotte chewing gum.
Even when it was suspended in July 2005 by the MOH and the CAA, the committee
continued endorsing products.
When it endorsed a product, the NCOH would ask the company to "donate" to an
oral-health foundation under its control. The foundation is reported to have
received large donations from manufacturers of oral-health products. The biggest
donation, 10 million yuan (1.25 million U.S. dollars), was from the P&G
Group. The NCOH also signed a contract with a domestic producer, Snow Leopard
Household Chemical Co, according to which the company had to donate 100,000 yuan
(13,500 U.S. dollars) to the foundation each year for NCOH certification of its
products.
However, according to NCOH vice president Zhang Boxue, the practice is
"neither illegal nor a power-for-money deal, but rather a practice that reflects
'Chinese characteristics'," he was quoted by the Southern Metropolis News as
saying.
Zhang said money donated to the NCOH and its foundation was used for
oral-health promotion and that he himself barely received a penny from the
foundation under his management.
However, the investigation carried out by the MOH revealed that half of the
organization's income was spent on operational costs and salaries and benefits
for its six full-time staff members. Zhang was found to have drawn some 100,000
yuan (13,500 U.S. dollars) as a housing allowance from the foundation over a
period of 18 months from June 2003 without proper permission.
The NCOH and the foundation also lent money to companies at interest, which
was also illegal, and the proceeds will be confiscated, according to Li Gang, a
doctor of law at Qinghua University, who accused the committee in July 2005 of
not having sufficient authority to appraise products.
Deng Guosheng, president of a non-governmental research institution at
Qinghua University, said "similar practices are quite common in non-government
professional organizations in China."
"It is always more convincing to have a recommendation from a third party,
preferably a government or professional organization, than for the company to
boast about the product itself," agreed a medicare products salesman.
"But the organizations will not do it for free. It is quite common for them
to ask for donations or sponsorship," he said.
"If a company is a responsible corporate citizen, it should cherish its
credibility and reliability and honor the trust of the community and its
consumers," said Prof. Deng Guosheng. He added that exaggerated ads and business
tricks hurt consumers and damage a corporation's image and its brand.
"The NCOH has been approving products illegally for 15 years and it connived
with companies whose exaggerated advertisements said they had NCOH approval. Why
was none of this noticed?" asked Li Gang.
Mao Shoulong, director of the Department of Administrative Management of
Renmin University of China said a lack of proper government supervision was the
main cause of the NCOH's illegal certifications of products.
"The incident exposes the problem of poor regulation and supervision of
health products in the country," said Mao.
He said industry associations and the government both have their roles to
perform. Industry associations should function as self-governance bodies within
the framework set by the law while the government should focus on supervising
and servicing the associations.
"It must ensure associations operate according to the law without pursuing
profit and stop being an umbrella under which these industry associations can
shelter," he said.
In the wake of the NCOH scandal, China's State Council, or cabinet, has
called for tighter supervision and faster development of the country's
increasing number of professional, industrial and non-governmental
organizations.
"Representative organizations should be separate from the government, and
governed by law," according to a Sate Council circular, which wants a clear
definition of the functions and relations between governments and the
organizations.
It asked government departments at all levels to solicit opinions and
suggestions from the organizations when laws, regulations and policies are being
developed.
On a recent trip to the supermarket, Huang Jinjin noticed that the name NCOH
and its fake certification had disappeared from tubes of toothpaste, but she
made another discovery.
"Some toothpastes still carry the logos of other health organizations. Does
it mean that the void left by the NCOH has been filled by other bodies?" she
wondered.
"Anyway, I will ask my friends what toothpaste they think is best because now
I am skeptical about so-called authoritative recommendations. I guess mending
the loopholes of government supervision takes a lot longer than getting a tooth
filled."