Tourists unhappy with packages, survey finds
26/10/2008 14:30
Lu Feiran/Shanghai Daily
The quality of package tours
is still a problem for half the 2,000 tourists surveyed by Ctrip.com, China's
online travel agency.
Half of those interviewed weren't willing to take
another package tour because they were dissatisfied with accommodation and
meals, the agency's survey revealed.
Other problems recorded were with
itineraries, with travelers complaining that scenic visits were sometimes
cancelled without explanation, and saying that shopping took up too much
time.
"We saw complaints in the media after the National Day Holiday in
October, so decided to carry out our own survey," said Guo Guang, Ctrip's
holiday business supervisor.
Guo said the survey showed that more than 40
percent of tourists were concerned whether they had time to visit all the scenic
attractions listed on their contracts.
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