Lenovo faces a hard journey in IBM deal
20/12/2004 12:10
Tian Yi and Zhu Shenshen/Shanghai Daily news
The
mega-deal between Lenovo and IBM earlier this month may have freed the American
computer giant from its costly personal systems division, while creating a
formidable challenge for China's top computer company. Lenovo spent US$1.75
billion to acquire IBM's PC business in hopes of expanding its global presence.
But as investment bank JP Morgan found out in a recent report, the acquisition
was "a bold but highly risky move." According to the report, IBM's personal
systems division has frequently dipped into the red. Although the division has
shown some impressive profit recovery in recent quarters, it consistently hovers
around the break-even mark. The market situation may change for the better
sometime in the future, many people think. But even if the Lenovo-IBM deal
eventually creates a much-anticipated synergy in a few years, Lenovo will have
difficulty in quickly solving two thorny issues: lowering manufacturing costs
and retaining IBM employees. IBM PC's solution providers are already pushing
Lenovo for low-price PCs. The best way for Lenovo to reduce costs would be to
move IBM's global manufacturing facilities to China. Unfortunately, Lenovo does
not have enough factory capacity for that purpose. Insufficient production
capabilities aside, Lenovo and IBM may disagree on pricing strategies. Customers
favor the aggressive pricing strategies of Dell and HP over IBM's industrial
strength and information technology-friendly message. Customers naturally want
to see cheaper IBM-branded PC products after the Lenovo acquisition. However,
Stephen Ward, the new operation's CEO-to-be, made it clear in an interview with
CRN two weeks ago that Lenovo will not give on price. "We (at IBM) have
generated growth at very competitive price points, but ones that are, frankly,
above our competitors because we build a better product. I do not see us
changing that," Ward said. That could differ with the vision of Yang
Yuanqing, Lenovo's current CEO and future chairman. At this stage, it is
impossible to fathom how the two leaders would compromise on pricing strategies.
Another big problem for Lenovo is how to retain IBM's incumbent staff. IBM's
PC business employs roughly 10,000 people, including about 2,300 in the United
States. The rest are either in China or other parts of the world. Generally
speaking, IBM's employees outside China earn much more than Lenovo employees.
Take the Netherlands for instance. According to Fei Yiwen, who earned his PhD in
economics at Erasmus University Rotterdam, the salary level for IBM PC employees
is at least two to three times higher than that of their Lenovo
counterparts. "The best way to keep these people calm is by making sure
everything remains the same as it used to be for a certain period of time," said
Rui Mingjie, professor and chairman of the Department of Industrial Economics in
School of Management, Fudan University. This is no easy job. Why should
Chinese staff earn less than their international colleagues in the same country,
such as in the Netherlands, now that IBM's PC business has become part of Lenovo
enterprise? Despite the difficulties in lowering manufacturing costs and
reshuffling management, Lenovo has yet to face the worst possible scenario - the
costly acquisition may well deliver into the hands of Dell and HP, the top two
global PC vendors followed by IBM and Lenovo. IBM's traditional customers,
loyal to the company's culture and concept, may be reluctant to place orders
with Lenovo, although the latter will be allowed to use the IBM name for some
time. Those customers probably will turn to Dell and HP. "When a giant
falls, it leaves a clearing in the forest," said Roger Kay, an analyst at IDC
Corp. Other bad news for Lenovo-IBM is an estimated slower growth rate of the
global PC market. IDC forecasts that worldwide PC shipment will grow by 10.1
percent to 195.1 million in 2005, compared with 14.5 percent this year. In a
lackluster year, it is the few top players who get the most market shares. In
the PC industry, the global leaders are clearly Dell and HP. Dell held the
No. 1 position in global PC sales with a 16 percent market share in the first
nine months this year, followed by HP with 14 percent and IBM with 5 percent.
Lenovo trailed far behind with 2 percent, according to Garnter Inc. "The PC
market has emerged as a two horse race for leadership between HP and Dell," HP
said in a statement after the acquisition. After the deal, Lenovo-IBM will
become the world's third biggest PC vendor. But it won't be a piece of cake for
the new operation to expand sales or even keep IBM's myriad old customers in an
increasingly competitive market.
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