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Deposits urged to guarantee quality service paid in advance
19/1/2006 7:26

Shanghai Daily news

Any company that sells pre-paid memberships, such as health clubs and restaurants with discount VIP programs, should put down a deposit to ensure that consumers can get their money back in the event of bankruptcy, several members of an advisory panel to the city government have proposed this week.
The companies should also be required to get a guarantee from a reputed company with strong profits in case the deposit isn't enough to cover all consumer losses, said Liang Yuankai, a delegate to the Shanghai Committee of the Chinese People's Political Consultative Conference.
The deposit should be paid when a company registers with local market watchdogs. The company that guarantees the start-up would be liable for paying any remaining debt after the deposit is used up.
The proposal has been forwarded to the ongoing session of the committee for discussion.
"It is necessary to establish a deposit system to complete the current business registration system, especially for those small companies that have few fixed assets," said Liang.
Thousands of financial disputes were set off last year by the closure of restaurants and bookstores that sell VIP cards offering a discount to customers.
The shanghai Commission of Consumers' Rights and Interests Protection received more than 5,000 complaints about closed stores that charged consumers in advance, an increase of almost 400 percent year-on-year.
Most of the complaints were not solved as the company owners were nowhere to be found.
In one case, Scholar Books, a privately run book retailer in the city, shut down its three outlets in June because it couldn't pay off massive debts owed to seven banks.
About 300,000 members of its VIP program said the store still owes them 10 million yuan (US$1.23 million).
Though another bookstore chain from Jiangsu Province later took over the three outlets, the new owner won't take over Scholar's debts, estimated at around 70 million yuan.
Officials with the Shanghai Industrial and Commercial Administrative Bureau, however, said the proposal could make it more difficult to start up a small businesses. The city has enacted several favorable policies to encourage entrepreneurs to set up small, private companies to boost employment.