New standards planned for Expo professionals
25/3/2004 16:21
In preparation for the Expo 2010, Shanghai will need 165,000 more tourism
industry professionals in the decade running up to 2010, according to a recent
study cited by yesterday's Shanghai Evening News. To meet the demand for the
event of Olympic proportions of the global business world, Shanghai will want 50
general managers of five-star hotels and 7,000 middle-level managers, according
to the "Human Resources Development and Planning Study for Shanghai's Tourism
Sector", jointly carried out by the Shanghai Tourism Administration and the
Shanghai branch of the Chinese Academy of Social Sciences. The city will also
need 30 exposition designers, 30 senior interpreters and 500 senior
chefs. All the professionals are advised to pass their professional
qualification tests before seeking the jobs. To improve the service quality
of the local tourism industry, where most of the workforce has poor professional
qualifications, the study advocated the industry raise thresholds for the new
workers. For example, more than 80 percent of employees of international tour
agencies or hotels of above the three-star level must have a good command of one
foreign language. They should be able to communicate with foreigners with
the most frequently used 100 sentences in two or three other foreign
languages.
Jane Chen / Shanghai Daily news
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