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No refunds for 4 cosmetic brands
27/9/2006 17:33

Wendy Zhang/ Shanghai Daily news

Consumers in the city are continuing to purchase the cosmetic brands - Clinique, Dior, Estee Lauder and Lancome, which reportedly contain harmful metals, today's Youth Post reported.
The producers all said that they won't be withdrawing their products because they haven't received notice from the Chinese authority. "None of our products have been returned and our sales haven't been affected. We've actually had a sales increase due to the holiday promotion," said a retailer of the four brands. 
"The authority hasn't released any reports saying that these products are unsafe, so we have no reason to return them or not buy them," said a consumer. "Cosmetics are necessary," said several consumers in Parkson Department Store and Pacific Department Store who plan to purchase the four brands of cosmetics, adding that they will keep the receipts just in case.
The Hong Kong Standards and Testing Center reported last weekend that heavy metal elements such as chromium and neodymium were found in five products made by the four brands.
SKII also denied issuing a new refund plan for consumers before the upcoming National Day holiday.