Food store establishes recall system
26/8/2004 10:09
Jane Chen / Shanghai Daily news
The Shanghai First
Provisions Store Co Ltd has led the nation in launching a system which recalls
food products which may be threatening to ones health the Youth Daily
reported.
According to Qiu Jingyi, the company's vice manager, the recall
system is an essential part in the Hazard Analysis Critical Control Point
(HACCP) which the First Provision Store will pass later this month. It has been
greatly used in the quality control of automobile and information technology
industries.
Qiu said the First Provisions Store is the first to apply for the
recall system in the retail sector.
The store will notify customers to return
a products via TV, radio, poster, telephone, internet and advertising campaigns
if it finds them to be harmful to health. It will set up a specific counter and
administrators to handle recalls. The collected products will be destroyed or
sent back to their suppliers.
Customers will get the products replaced or
will receive compensation.
"This is an emergency measure, however," Qiu said.
"We haven't used it yet and we hope we won't have to.".
"After all, the most
important way to control food quality is to check the products when we first
introduce them," she added.
Another local food store is applying for the
HACCP, according to industry insiders.
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