Rachel Hou/Shanghai Daily news

About ten percent of local TOEIC candidates had to leave the exam after serious bookbinding problems were found in their copies of papers, today's Oriental Morning Post reported. 
The local TOEIC exam was held yesterday in the college of adult education affiliated to Shanghai Jiaotong University. Shortly after the exam began, 62 candidates found their papers had binding problems such as pages being missing. The invigilators ordered them to leave the room half an hour later.
As the exam organizer in China, the Beijing branch of Sylvan Learning System Inc provided three options for those who missed the exam. They could attend a test in the afternoon, take another TOEIC exam in October or November with others, or receive a refund.
Unhappy with the offer, the test-takers demanded an explanation and compensation for the incident. Besides, they doubted whether the problematic copies were authentic, noticing that bar codes on the copies were black rather than the usual red.  
Li Wenkai, an officer of the company, said the copies were definitely shipped from the U.S, adding the company would give an explanation after investigation.
TOEIC (full name: Test of English for International Communication) was a standardized examination developed by ETS. Introduced in China in 2002, the exam is now available in Beijing, Shanghai, Guangzhou, Dalian, Shenzhen and Hangzhou. The exam fee is about 600 yuan for members of the public and 374 yuan for students.