(Editor’s note: In the remaining days of 2021, Eastday.com will tell the stor of five people in Shanghai, who epitomise the city’s transformation and its future. In the second article, we sat down with Han Yu, a community police officer.)

2021 has been a "busy year" for Han Yu, who has been a police officer for 17 years. For the residents living in the area under her jurisdiction, it has also been an unprecedented and challenging year.

As the smallest unit of urban management, the community carries the important mission of primary-level governance. In this year, countless workers like Han Yu rooted in the community, taking care of everything.

"The more detailed the way in which I do my job，the closer I can feel to the residents," said Han Yu.

Anti-fraud promotion, no one should be left behind

"Hello, I am the community police officer, have you downloaded the ‘anti-fraud’ app named ‘National Anti-fraud Centre’?"

　　Officer Han (left) gives an anti-fraud message to residents

"Perhaps you would assume that our anti-fraud promotion is focused on the elderly. Of course not!" said Han Yu. She revealed that not only the elderly, but also young people aged 25-35 are their key targets in the community's anti-fraud promotion.

Young people are more exposed to all kinds of information than the elderly, and many of them are highly educated. Therefore, they tend to be confident that they could never fall victim of a hoax，which leads to greater challenge in convincing them of the need of the app. For different community groups, community police officers also use different methods to help Shanghai residents to secure their own property.

　　The anti-fraud promotion posted on the courier cabinet in the community

Epidemic prevention & control brings community police closer to residents

In 2021, epidemic prevention and control continues to be a priority for all walks of life, and this is no exception for Han Yu.

As an important part of the epidemic prevention and control, community police officers take on the duty of communication and coordination.

Not long ago, the 14-day closed-loop management ended at No.186 Mudan Road Residential Area in Han Yu's jurisdiction. During this period, she was always on the front line of epidemic prevention and control. She said that the community police officers’ priority in epidemic prevention and control is to spare no effort to meet the reasonable needs of the residents.

Han Yu said that her work is going more and more smoothly through gaining a deeper and closer relationship to the residents."Making local residents satisfied is always the highest pursuit of a community police officer," Han said.

　　Officer Han (left) is checking the community’s CCTV

"I wish I could have more energy"

Officer Han has a keen and earnest outlook toward the future."I hope that my energy will be more vigorous in the new year. Because my husband is also a police officer, we usually are both very busy at work. As a wife and mother, I need to shift a little bit more towards my family. But sometimes it just feels like there's not enough energy. Therefore, I wish I could have more energy and could better balance the relationship between work and family," said Han Yu.

In 2021, Han Yu, a "young" community policewoman, is working among the residents and learning from them. We believe that countless community workers like Han Yu will continue to make a difference at the primary-level governance in Shanghai in the future.

Q&As

Q1: What is the major achievement of you in 2021？

Anti-fraud promotion, fire hazard inspection and epidemic prevention and control are the top priorities this year, and these will always be a part of our daily work in the future.

Q2: Looking back into 2021，how do you feel about your work and life？

There has not been a single occurrence of telecommunications fraud in the area under my jurisdiction this year, which means that the residents' awareness of prevention has been raised and my anti-fraud promotion has been effective. In addition, the prevention and control of the epidemic has brought me closer to the residents.

Q3: What are your prospects for the coming year?

We hope that residents will continue to be vigilant and not let scammers have the chance to commit fraud. I also hope that the epidemic will end soon. In addition, I wish that I will have more time to take care of my family and balance work and life.

Story by Dong Juncheng, Wei Yifei, Dong Haofan and Bian Yinghao
Translated by Zhao Chunyuan